BOOKING TERMS AND CONDITIONS

We appreciate you carefully reading our terms and conditions for reservations. Our goal is to guarantee you an exceptional experience and provide you with the best of our food and service.

Modifications and Cancellation Policies for Reservations:

  1. To make a reservation at Mistura Grill Restaurant, a deposit of US$.20 amercian dolars is required. This deposit secures your reservation and will be deducted from your total bill at the end of your visit.

  2. If you need to cancel your reservation, you can do so up to 2 days prior to the reserved date. In such cases, the full amount of the deposit will be refunded.

  3. If you wish to modify your reservation, you can do so up to 5 hours before the reserved time. This includes changes in the date, time, or number of people. No additional charges will be applied for modifications made within this timeframe.

  4. In the event that you do not show up for the reservation without prior notice, no refund of the deposit will be issued. It is important that you inform us in advance if you are unable to attend, so we can adjust our availability and offer that table to other customers.

  5. If you decide to cancel your reservation on the same day, you will be refunded 50% of the deposit amount. This policy applies only to cancellations made on the day of the reservation and does not apply to advance cancellations.

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We appreciate your understanding and cooperation with these policies. They are designed to ensure efficient management of our reservations and provide optimal service to all our customers. If you have any questions or need further information, please do not hesitate to contact us. We look forward to serving you at Mistura Grill Restaurant!